AMOTIONS AI FAQ
Everything You Need to Get Started
Real-time emotional intelligence AI that improves human interactions — starting with sales and customer success and expanding to all AI-human interactions.
Start FreeAmotions AI gives every customer-facing professional an unfair advantage. Powered by emotional intelligence, it delivers personalized AI roleplay, real-time coaching during customer conversations, and post-meeting feedback tailored to every interaction. Our AI understands both what customers say and how they feel, helping teams navigate discovery, objections, and critical decision points more effectively. Amotions helps organizations win more business, accelerate ramp time, and scale top-performer behaviors across the entire team. Amotions AI coaches live, during the call — not just after. AI sales coaching with in-call guidance, AI roleplay practice, and post-call analytics. See demos here: https://www.youtube.com/@amotionsinc4248/videos
You can sign up and try it here: https://www.amotions.ai/
See demos here: https://www.youtube.com/@amotionsinc4248/videos
Once you log into Amotions AI, click Role-play with AI, and you can choose the scenarios you want to roleplay in, and the voice and image of the AI you prefer.
When you are ready to end a session, you can just tell the AI, end this session.
Then you will see a View Feedback button. You can click it to view feedback on how to improve, and the score.
See a demo here: https://youtu.be/YBnSdl5T3w0
How do you join your calls?
Microsoft Teams, Google Meet, join video/audio calls in the browser, and more
Use the Amotions AI web application for real-time coaching if you join your video/audio calls using tools that are not Zoom desktop app
Zoom desktop app
Install Amotions AI inside Zoom for live in-call coaching.
1) Open Real-time AI in Amotions (Chrome on Mac/Windows works best).
2) Answer the pre-call questions if they appear — they help tailor coaching to your meeting.
3) In another tab, join your video call (Teams, Meet, Zoom in browser, etc.) as you normally would.
4) Back in Real-time AI, click Connect, allow microphone access, and share the tab where your meeting is running — make sure audio sharing is turned on.
5) Keep both open during the call — your meeting stays in the other tab, and the coach listens and shows live suggestions, phases, and tips.
6) Use Settings to turn the transcript on/off, change language, or adjust sensitivity.
7) When you're done, click Disconnect to stop coaching and end the session.
See a demo: https://www.youtube.com/watch?v=MYCmQlnltMY
Yes! Follow the steps here to add the Amotions app in Zoom: https://amotionsinc.com/blogs/how-to-use-amotions-ai-zoom-app
Yes! In the Insights and Transcripts section, you can also upload transcripts for post-call analysis. Amotions AI will analyze emotional patterns, and provide actionable coaching insights.
Go to Transcripts in the left navigation on amotionsinc.com/home to view transcripts and suggestions for each call.
Not yet. Real-time AI is currently computer-only.
Watch this video to learn how to upload more links and documents to tailor Amotions AI: https://www.youtube.com/watch?v=huOdGphhTw0
Watch this video to learn how to set up more roleplay scenarios and scoring criteria: https://www.youtube.com/watch?v=q0r1TaKKc8c
Watch this video to learn how to set up and tailor the real-time AI: https://www.youtube.com/watch?v=vtftMJtqkBY&t=3s
Contact [email protected] or contact us here for tailored setup based on your team data and process.
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