FEATURES
Amotions AI combines AI Roleplay Software, live in-call coaching, and post-call analytics so revenue teams improve sales execution with emotionally intelligent guidance grounded in the MSCEIT framework.
Published By Pianpian Xu Guthrie, Founder and CEO
MSCEIT (Mayer-Salovey-Caruso Emotional Intelligence Test) is an ability-based emotional intelligence framework covering perceiving, using, understanding, and managing emotions. Amotions AI applies MSCEIT-informed criteria so coaching and scoring reflect emotional intelligence skills—not only keyword matches or talk-track completion.
Amotions AI analyzes the live conversation and delivers private real-time prompts—discovery questions, objection handling, emotional cues, and next-best actions—so sellers can adjust while the buyer is still engaged.
AI Roleplay lets reps rehearse realistic scenarios tailored to your products and playbooks, then receive score-based feedback so they practice high-stakes moments before taking live call risk.
After each session, Amotions AI provides transcripts, coaching recommendations, and performance insights so managers and reps reinforce what worked and close specific skill gaps before the next call.
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Amotions AI applies MSCEIT-informed emotional intelligence criteria to live guidance, roleplay scoring, and post-call analytics so feedback reflects how well reps perceive, understand, and manage emotions in customer conversations.
Amotions AI listens to the conversation in real time, analyzes what is said and how it is said, and surfaces private coaching prompts only to the seller. Guidance can include discovery questions, objection handling, emotional cues, playbook step tracking, and next-best actions while the customer conversation is still happening.
Call recording tools help managers review conversations after the fact. Amotions AI real-time guidance coaches during the call, so reps can adjust discovery, tone, and next steps before the opportunity is lost. Recordings and post-call analytics remain available afterward for reinforcement.
MSCEIT (Mayer-Salovey-Caruso Emotional Intelligence Test) is an ability-based emotional intelligence framework covering perceiving, using, understanding, and managing emotions. Amotions AI applies MSCEIT-informed behavioral science so coaching and scoring reflect emotional intelligence skills—not only talk tracks or keyword matches.
During AI roleplay and after live calls, Amotions AI evaluates conversational quality with emotionally intelligent criteria grounded in the MSCEIT model. Reps get clearer feedback on emotional awareness, response quality, and relationship-building behaviors that influence trust, discovery depth, and close outcomes.
Yes. Teams can upload playbooks, product docs, and process steps so real-time prompts and scoring align with company messaging. Amotions AI then combines that organizational context with MSCEIT-based emotional intelligence signals during practice and live coaching.
After AI roleplay or a live conversation, Amotions AI provides post-call analytics including transcripts, suggestions, and scoring insights. Managers and reps can review strengths, emotional intelligence gaps, and specific actions to improve the next customer conversation.