Live help on sales calls
Where can I get live help while I’m on a sales call?
Use a live AI sales coach. Amotions AI listens to your Zoom, Teams, Meet, phone or in-person call and shows you a private next question or answer when the buyer objects or you get stuck. The buyer never sees it, it does not join as a bot, and you can start free.
Written and reviewed by Pianpian Xu Guthrie, Founder and CEO · Published · Last updated
How it works
How does live sales help work during the call?
You add your offer and the answers you trust once. On the call, Amotions listens to both sides and, after a short pause, shows one short suggestion on your screen. You choose whether to use it. After the call you get a score and notes.
1Tell it what you sell
Upload your pitch, pricing notes, common objections and the answers that work for you. Live suggestions can use your exact wording instead of a generic script.
2Get a private prompt on the call
Install the desktop app. It starts listening on Zoom, Teams and Meet by itself; for phone and in-person calls, click Start. A suggestion appears in about 2 seconds after a pause, in a panel only you see, even when you share your screen.
3See what to fix next time
After the call you get a score, a transcript and notes with action items, so you know which moments went well and which to practise. You can rehearse those moments with an AI buyer before the next call.
- BuyerThis looks good, but it’s more than we planned to spend.
- YouThat’s fair, thanks for being upfront.
Ask this next
Ask what they planned to spend, and what they compared it with.
Playbook
1/4
- Current situation
- Cost of the problem
- Budget and decision
- Next step booked
Example
What does live sales help look like in the moment?
Here is an illustrative call. The buyer liked the demo, then says they need to think about it. Instead of agreeing and losing the deal, the seller sees a private prompt asking what exactly they need to think about, and keeps the conversation open.
- Seller:So that covers the setup and the monthly cost. How does that sound?
- Buyer:It sounds good. Let me think about it and get back to you next week.
Ask this next
Ask what part they want to think over: the price, the timing, or someone else who needs to agree.
Then
Offer a short follow-up time before you hang up.
What the rep said next
“Of course. So I can send the right thing, is it mainly the cost, the timing, or someone else who needs to weigh in? And would Thursday work for a quick follow-up?”
Compare
How is live help different from ChatGPT, scripts and call recorders?
ChatGPT and scripts help you prepare, and call recorders help you review afterwards. Neither hears the buyer while you are still talking. Live help works in the moment, then scores the call. For a searchable library of every recorded call, conversation intelligence tools are stronger.
| Question | Amotions AI | Post-call analytics tools | Roleplay-only tools |
|---|---|---|---|
| When it helps | During the live call, plus practice before and a score after. | After the call, from the recording. | Before the call: ChatGPT drafts, scripts, practice. |
| A buyer objects you did not expect | Suggests a next question while the buyer is still on the line. | Shows what you could have said, once the call is over. | Only helps if you prepared that objection. |
| Uses your own offer and wording | Yes, from the playbook and answers you upload. | Varies; usually generic scoring. | ChatGPT can draft wording if you paste your offer in. |
| Searchable library of every call | Per-call reports; not a full call library. | Stronger: built for recording and searching every call. | Not applicable. |
| Visible to the buyer | No. A private panel; it never joins as a bot. | Often a recorder bot joins the meeting. | Not applicable: no buyer present. |
When it helps
- Amotions AI
- During the live call, plus practice before and a score after.
- Post-call analytics tools
- After the call, from the recording.
- Roleplay-only tools
- Before the call: ChatGPT drafts, scripts, practice.
A buyer objects you did not expect
- Amotions AI
- Suggests a next question while the buyer is still on the line.
- Post-call analytics tools
- Shows what you could have said, once the call is over.
- Roleplay-only tools
- Only helps if you prepared that objection.
Uses your own offer and wording
- Amotions AI
- Yes, from the playbook and answers you upload.
- Post-call analytics tools
- Varies; usually generic scoring.
- Roleplay-only tools
- ChatGPT can draft wording if you paste your offer in.
Searchable library of every call
- Amotions AI
- Per-call reports; not a full call library.
- Post-call analytics tools
- Stronger: built for recording and searching every call.
- Roleplay-only tools
- Not applicable.
Visible to the buyer
- Amotions AI
- No. A private panel; it never joins as a bot.
- Post-call analytics tools
- Often a recorder bot joins the meeting.
- Roleplay-only tools
- Not applicable: no buyer present.
Amotions is a vendor in this category. The columns describe categories, not specific vendors; confirm any individual product’s features with that vendor.
Proof
Who uses live help on real calls?
Venu AI’s founder uses Amotions to give new team members structure, questions and guidance in real time, without shadowing every call. It runs on the video and phone tools you already use, and you can try it free on your next call.
Used by professionals at
Works where your calls happen
- ZoomNative integrate
- Microsoft TeamsBrowser / desktop overlay
- Google MeetBrowser / desktop overlay
- browser-based dialersBrowser / desktop overlay
Pricing and free trial
Basic is free. Starter is $49/seat/month billed annually ($59 billed monthly). Every plan is listed on the pricing page.
FAQ
Questions people ask
Short, direct answers on how it works, what it needs from you, privacy, and pricing.
Is there an AI that helps you during a sales call?
Yes. A live AI sales coach listens to the call and shows you a private suggestion, such as a next question or an answer to an objection, while the buyer is still talking. Amotions AI works this way on Zoom, Teams, Meet, phone and in-person calls.
Will the buyer know I’m getting help?
Amotions does not join the call as a bot, and the panel stays hidden when you share your screen. Recording and consent rules depend on where you and your buyers are, so check what you must tell them before you record or transcribe a call.
Does live sales help work on phone calls?
Yes. Run the desktop app beside your phone or dialer and click Start. The coach needs to hear both sides, so use speaker or computer audio. There is no mobile app, so live help runs on a computer.
Does the AI talk to the buyer?
No. The AI never speaks. It shows you a short suggestion and you decide what to say, in your own words.
How fast do suggestions appear?
A new suggestion appears after a short pause in speech, in about 2 seconds. It shows one suggestion at a time so you can glance and keep listening.
Can I use ChatGPT for live sales help instead?
ChatGPT is useful before the call to prepare questions and practise objections, but it cannot hear your call or prompt you privately while the buyer is talking. Many sellers prepare with ChatGPT and use a live coach on the call.
How much does live sales help cost?
Basic is free and includes every Professional feature except custom AI agents, with limited usage, so you can try it on a real call. Starter is $49/seat/month billed annually ($59 billed monthly). Every plan is on the Amotions pricing page.
Written and reviewed by
Pianpian Xu Guthrie
Founder and CEO, Amotions AI
M.Phil. / M.A. in Sociology, Yale University (thesis on social mobility and psychological well-being). Pianpian Xu Guthrie founded Amotions to coach the behavioral side of live conversations: tone, emotion shifts, and listening.
About the founderGet help on your next sales call
Start free, add your offer and the objections you hear most, and run it on a real call. Or book a demo and we will set it up with you.
Never joins your calls as a bot · Start free on Basic