Live AI suggestions changing too fast? How to keep your lines on screen long enough to say them
Posted on
by Pianpian Xu Guthrie
Published Last reviewed By Pianpian Xu Guthrie, Founder and CEO
Direct answer
How do I stop Amotions AI live suggestions from changing before I can read them?
Switch the panel to Expanded view, which keeps every suggestion from the call on screen, newest first. Then lower “Maximum Suggestion Count per minute” in Settings (from 1 to 12; the default is 8), so fewer new lines arrive. Put lines you always say in your playbook steps, which stay visible all call.
What is Amotions AI?
Amotions AI is a real-time private AI sales coach that delivers in-call guidance, AI roleplay, and post-call scorecards—trained on the customer’s playbook. It does not join meetings as a bot.
Why a suggestion can change while you are reading it
Amotions AI suggests the next line about 2 seconds after the other person stops talking. If the lead says “okay” or “mm-hm” while you are reading, that pause can trigger a new suggestion.
In Compact view the panel shows only the latest suggestion, so the new one replaces the line you were halfway through. Nothing is lost: every suggestion is kept, and you can see them all in Expanded view or after the call.
1. Switch to Expanded view
Compact view is built for glancing: one suggestion, as short as possible. Expanded view keeps every suggestion from the call in a list, newest first, so the line you started is still there when the next one arrives.
If you read lines aloud, use Expanded view. Keep the panel beside the window you dial from, at eye level, so you are not looking away from your notes.
2. Lower suggestions per minute
On the Real-time AI page, open Settings (the gear icon) and set “Maximum Suggestion Count per minute” anywhere from 1 to 12. The default is 8, and the setting is saved per user.
For scripted follow-up calls, start at 2 to 4. You get a new line when the conversation moves on, not after every short reply. If you find yourself waiting for a suggestion, raise it by one or two.
The full walkthrough with screenshots: how to change suggestion frequency.
3. Put your fixed lines in the playbook
Some lines you say on every call: the opener, the permission question, the booking line. Put them in your playbook steps. The Playbook panel stays on screen for the whole call and shows which steps are done, so those lines never get replaced by a suggestion.
Upload the wording for moments that vary, such as hesitations and objections, so live suggestions show your exact lines when those moments come up.
What you cannot do yet
There is no option to pin one suggestion or set a minimum time on screen. Expanded view plus a lower suggestion count is the closest setup today.
Compact or Expanded: which to use
Compact: you know the script well, glance at the panel for a nudge, and want as little on screen as possible.
Expanded: you read lines word for word, you are new to the script, or you want to look back at what was suggested earlier in the call.
Frequently asked questions
Q1.
Do I lose suggestions in Compact view?
A.
No. Compact view only displays the latest one. Expanded view shows every suggestion from the call, and the call record keeps them afterwards.
Q2.
Does a lower suggestion count make the coach slower?
A.
No. It caps how many new suggestions appear per minute. Each suggestion still arrives shortly after the other person stops talking.
Q3.
Is the setting shared with my team?
A.
No. Suggestions per minute is saved per user, so each caller can choose their own.
Next step
See how a scripted follow-up call looks live: https://amotionsinc.com/ai-for-financial-advisor-lead-follow-up-calls
How live suggestions work, in short: https://amotionsinc.com/docs/live-suggestions
Explore the Amotions AI product overview for real-time call coaching.
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Related articles
When do live AI prompts appear on a sales call, and how do you tune them?
Why live prompts wait for a pause, why they can feel late when people talk over each other, and the settings that make them fit your pace.
How to change how often Amotions AI shows live suggestions, and see every suggestion from a call
Use the Settings slider to cap live suggestions per minute, switch to Expanded view to keep every suggestion on screen, and review them all after the call.
Will live AI prompts distract your sales reps? How to set up real-time coaching so it helps
When live AI prompts distract reps, who they help most, and the settings and habits that keep reps listening to the buyer instead of the screen.
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