MICROSOFT COPILOT FOR SALES ALTERNATIVE
Amotions AI: a Microsoft Copilot for Sales alternative for live call coaching
Microsoft now calls Copilot for Sales the Sales agent in Microsoft 365 Copilot. It brings Dynamics 365 Sales or Salesforce data into Outlook and Teams, with email help and meeting recaps. Amotions AI coaches reps privately during live calls on Teams, Zoom, Meet, and phone dialers, adds AI roleplay and call scores, and does not require a CRM or a Copilot license.
Published Last reviewed By Pianpian Xu Guthrie, Founder and CEO
What is Amotions AI?
Amotions AI is a real-time private AI sales coach that delivers in-call guidance, AI roleplay, and post-call scorecards—trained on the customer’s playbook. It does not join meetings as a bot.
What is decision intelligence in sales coaching?
Decision intelligence in sales coaching means helping a seller choose the next best action while the conversation is still happening—such as which discovery question to ask, how to handle an objection, or when to advance—rather than only reviewing the call after it ends.
Choose Microsoft’s Sales agent if…
Microsoft’s Sales agent fits teams that already work in Microsoft 365 with Dynamics 365 Sales or Salesforce and want CRM work inside Outlook and Teams. These points come from Microsoft Learn.
- • Your sellers already have Microsoft 365 Copilot licenses
- • You want email summaries, reply drafts, and CRM updates without leaving Outlook
- • Most customer meetings happen in Teams and you want recaps with action items and conversation KPIs
- • Your CRM is Dynamics 365 Sales or Salesforce Sales Cloud
Consider Amotions AI if…
Consider Amotions AI when the gap is what reps say during the call, on Teams or anywhere else, and you want practice and scoring on your own playbook.
- • Reps need private prompts during live Teams, Zoom, Meet, phone, or dialer calls
- • You want AI roleplay before important calls, scored the same way as real calls
- • Some teams do not use Dynamics 365 or Salesforce, or do not have Copilot licenses
- • You want to start from published prices: Basic is free; Starter is $49/seat/month billed annually ($59 billed monthly); Professional is $99/seat/month billed annually ($109 billed monthly). Enterprise is quoted.
Where the Microsoft details come from
Microsoft details on this page are short paraphrases of Microsoft Learn, checked on 12 October 2026. Microsoft has renamed this product more than once (Microsoft 365 Copilot for Sales, then Sales in Microsoft 365 Copilot, and now Sales agent), and licensing changes, so confirm current packaging with Microsoft.
Why teams evaluate Amotions AI as a Microsoft Sales agent alternative
The two products do different jobs. Microsoft’s Sales agent keeps CRM work inside Outlook and Teams: email summaries and drafts, CRM records in the meeting panel, and recaps with action items and conversation KPIs afterward. Amotions AI focuses on what the rep says while the buyer is talking, plus practice before the call and a scorecard after it. Many Microsoft 365 teams could use both.
What Amotions AI product capabilities matter in this comparison?
These are the Amotions AI capabilities that matter most when you compare it with Microsoft’s Sales agent. They describe Amotions AI only; Microsoft details are in the table and sources below.
Prompts during the live call
Private suggestions for discovery, objections, and next steps appear on the rep’s screen while the buyer is still talking.
Teams, Zoom, Meet, and phone calls
The same overlay coaches Microsoft Teams meetings, Zoom and Google Meet calls, and phone or dialer calls that play through the rep’s computer.
AI roleplay and scorecards on your playbook
Reps rehearse your real objections with an AI buyer, and calls are scored against your own criteria, including listening and empathy.
No CRM or Copilot license required
Start self-serve. Basic is free and includes every Professional feature except custom AI agents, with limited usage. Custom AI agents start on Starter.
Amotions AI vs Microsoft Sales agent: side-by-side comparison
Amotions AI cells describe Amotions AI and its published plans. Microsoft cells restate Microsoft Learn documentation for the Sales agent as checked on 12 October 2026. Where those pages do not say, the cell reads “Check with vendor.” This table is not a ranking.
| Dimension | Amotions AI | Microsoft Sales agent |
|---|---|---|
| Primary job | Coach the rep during live calls, run AI roleplay before them, and score calls after | Bring CRM data and AI help into Outlook and Teams: email summaries and drafts, meeting prep, and meeting recaps (per Microsoft Learn) |
| Where it runs | Private overlay on a Mac or Windows computer, beside Teams, Zoom, Meet, softphones, and browser dialers | Outlook add-in, Teams app, and Microsoft 365 Copilot chat (per Microsoft Learn) |
| During a live meeting | Private prompts that respond to what the buyer just said | A Sales panel in Teams shows the connected CRM record and opportunity summary, and the rep can view and edit it. Live coaching prompts: Check with vendor. |
| After the meeting | Transcript, AI notes with action items, and a scorecard against your criteria | Teams meeting recaps with action items, conversation KPIs, and sales keywords; insights need the meeting recorded with the Sales agent and an external attendee saved as a CRM contact |
| CRM requirement | None. Salesforce is the only native CRM connector, and its optional writeback adds a Task with the call summary. | Required: Dynamics 365 Sales or Salesforce Sales Cloud (Professional edition and above) |
| Phone and dialer calls | Coached through the computer’s audio beside the dialer; no native dialer integration | Not described on the pages checked. Check with vendor. |
| Live coaching delivery: private overlay or meeting bot | Private desktop or browser overlay only the rep sees. Amotions AI never joins the meeting as a bot. | A Teams app and Outlook add-in that records sales meetings for recaps when set up to do so (per Microsoft Learn). |
| AI roleplay | Built in: reps rehearse your real objections with an AI buyer and get scored. | Not described on the pages checked. Check with vendor. |
| Trained on your playbook | Live prompts and scorecards use your playbook, objection library, and product knowledge. | Grounded in CRM data, Microsoft Graph, and Microsoft 365 content; Copilot Studio can add your own data and logic (per Microsoft Learn). Use of your sales playbook for live guidance: Check with vendor. |
| Published pricing | Basic Free, Starter $49, Professional $99, Advanced $189, and Power $349 per seat per month billed annually; Enterprise is custom. Listed at /pricing. | Microsoft Learn says a Microsoft 365 Copilot license is required to use the Sales agent. See Microsoft’s pricing or your Microsoft representative. |
| Emotional intelligence scoring | MSCEIT-informed emotional intelligence criteria on every scorecard. | Not described on the pages checked. Check with vendor. |
Who Amotions is not for
Amotions is built to coach reps while the conversation is happening. It is not the right fit for:
- Teams that only need post-call analytics. Amotions scores calls after they end, but it is built to guide reps during the live call. If you never want in-call guidance, a conversation intelligence platform is the closer fit.
- Teams that require a native dialer integration. Amotions runs as a private overlay beside ViciDial, CallTools, GoHighLevel, and browser dialers on the rep’s computer. It does not plug into your dialer’s API or run inside your phone system. How Amotions works with dialers
- Teams that need CRM auto-fill as the core job. Salesforce is the only native CRM connector today, and its optional writeback adds a Task with the call summary rather than updating Opportunity or Lead fields. HubSpot, GoHighLevel, and Pipedrive have no native connector. CRM integration details
- Reps who take calls only on a mobile phone. Live coaching runs on a Mac or Windows computer that can hear the call. There is no mobile app.
Next step after comparing Amotions AI and Microsoft Sales agent
Start a free Amotions AI trial for live call coaching
Create an account to try AI roleplay and real-time guidance.
Real-time AI sales coach
Private guidance while the seller is still in the live conversation.
AI sales coaching for Microsoft Teams
Desktop App and browser Real-time AI overlay for Teams calls—no native Teams app.
AI sales roleplay practice before live calls
Rehearse discovery, objections, and closes with score-based feedback.
Amotions AI alternatives shortlist guide
Map peers on the real-time axis before opening side-by-side comparison pages.
Amotions AI pricing plans for individuals and teams
Compare plan options before booking a demo or starting a free trial.
Frequently asked questions
What is this?
This page compares Amotions AI with Microsoft’s Sales agent in Microsoft 365 Copilot, formerly Microsoft 365 Copilot for Sales.
Who is it for?
It is for sales leaders on Microsoft 365 who want reps coached during live calls, on Teams or any other call platform.
How is it different?
Microsoft’s Sales agent brings Dynamics 365 Sales or Salesforce data into Outlook and Teams, with meeting recaps. Amotions AI gives private prompts during the call, AI roleplay, and scorecards, without requiring a CRM.
Why should someone care?
A recap after the meeting helps follow-up; a prompt during the meeting can change what the buyer hears.
What problems does it solve?
It helps teams coach discovery and objection handling live on Teams, Zoom, Meet, and phone calls.
What evidence supports it?
Side-by-side contrasts based on Microsoft Learn documentation checked in October 2026 and published Amotions AI capabilities and pricing.
What is Microsoft Copilot for Sales called now?
As of October 2026, Microsoft Learn calls it the Sales agent. It was Microsoft 365 Copilot for Sales, then Sales in Microsoft 365 Copilot. It works in Outlook, Teams, and Microsoft 365 Copilot chat with Dynamics 365 Sales or Salesforce.
Does Microsoft’s Sales agent coach reps during live calls?
The Microsoft Learn pages checked describe a Sales panel in Teams meetings that shows and edits the connected CRM record, and recaps after the meeting. They do not describe live coaching prompts. Check with Microsoft. Amotions AI gives private prompts while the buyer is talking.
Can Amotions AI coach Microsoft Teams calls?
Yes. Amotions AI runs as a private overlay on the rep’s computer during Teams meetings. It does not join the meeting as a bot, and attendees do not see it. It also coaches Zoom, Google Meet, and phone or dialer calls on the computer.
Do I need Dynamics 365 or Salesforce to use Amotions AI?
No. Amotions AI works without a CRM. Salesforce is the only native CRM connector; when enabled, writeback adds a Task with the call summary. Microsoft’s Sales agent requires Dynamics 365 Sales or Salesforce Sales Cloud.
Can we use Amotions AI and Microsoft’s Sales agent together?
Yes. They do different jobs. Microsoft’s Sales agent handles CRM context, email, and meeting recaps in Microsoft 365. Amotions AI coaches the conversation live and scores it.
Ready to try a Microsoft Sales agent alternative built for live coaching?
See Amotions AI real-time sales coaching software in a live walkthrough.
See it on your own conversations.
Start free on Basic, or watch live coaching on a simulated call first. No bot joins your calls.
“Amotions AI is extremely useful for installing those fundamentals…”