GUIDE · IMPLEMENTATION · ROLEPLAY · LIVE COACHING
Implement AI roleplay and live coaching in 90 days: days 0–30 upload playbooks and gate new hires on scored roleplay; days 31–60 enable private live prompts on priority call types with manager review; days 61–90 expand coverage, run weekly scorecard huddles, and track behavior leading indicators before revenue claims.
Published Updated Last reviewed By Pianpian Xu Guthrie, Founder and CEO
A 30/60/90 AI roleplay and live coaching plan sequences playbook upload and scored practice (days 0–30), limited private live prompts with manager review (days 31–60), then coverage expansion and weekly scorecard huddles (days 61–90)—so coaching reflects company standards before it scales.
Give sales and enablement leaders a phased plan to roll out AI roleplay and private live coaching without skipping playbook calibration or inventing ROI claims.
Use this plan if you are piloting AI roleplay and live coaching and need operational milestones—not a generic feature list.
Teams fail pilots when they enable every dial on day one or skip playbook upload. A 90-day plan sequences calibration, limited live coverage, then expansion—so coaching reflects your process before it scales.
Upload talk tracks, objections, product knowledge, and scoring criteria. Calibrate AI roleplay until scores reflect your standards. Gate new hires—and high-risk motions—on a minimum roleplay score before live calling.
Turn on private live overlay coaching for a short list of priority call types. Managers review prompt adherence and coaching notes—not only recordings. Keep roleplay required for scenarios that still fail live.
Expand live coverage to more teams or call types. Run weekly scorecard huddles on top misses. Track leading indicators—roleplay pass rates, objection recovery, next-step clarity—before claiming revenue outcomes.
Judge the pilot on behavior first: roleplay pass rates, prompt adherence on coached calls, and fewer repeated objection misses. Treat revenue as a secondary outcome and only cite customer-reported or operational proof with correct labels.
Use this checklist to sequence playbook training, live overlay rollout, and expansion without skipping calibration.
Step 1
Add approved objections, talk tracks, product knowledge, and the communication scorecard your managers already trust.
Step 2
Run scored roleplay until managers agree scores match standards; require a pass before high-risk live calls for new hires.
Step 3
Turn on private overlay coaching for a few call types; review prompt adherence weekly.
Step 4
Add teams or call types, hold weekly miss-pattern huddles, and track leading behavior metrics before revenue attribution.
Amotions AI is a real-time private AI sales coach with AI roleplay and post-call scorecards—trained on your playbook. It does not join meetings as a bot.
Amotions AI
Playbook-trained AI roleplay, private live prompts during calls, and post-call scorecards for manager review.
Amotions AI is free on Basic, $49 per seat per month on Starter, $99 per seat per month on Professional; Enterprise is custom. Teams can start free for live AI coaching and AI roleplay, then upgrade when they need post-call insights (Starter) or playbook personalization (Professional).
House of Hearing — Owner Jake LeRoy
House of Hearing used Amotions AI roleplay before consults and scorecard coaching after live conversations. Results below are customer-reported by owner Jake LeRoy and documented on the published customer story.
Baseline
Providers practiced mainly on live patients; consult quality depended on scarce ride-alongs and informal review. The team had contacted about five other vendors before choosing Amotions for responsive live support.
Rollout period
Started with Jake LeRoy and a couple of providers, then built a weekly team meeting around AI scorecards and roleplay before expanding the coaching cadence across the cohort.
Measured outcome
One provider’s monthly sales rose by $160,000 in a single month after adopting Amotions AI—the team’s highest month ever. A provider who had never sold a top-of-the-line device closed one after repeated roleplay practice.
Source: House of Hearing customer story
Security & privacy
Amotions AI coaches live conversations with a private overlay—it does not join Zoom as a bot. Enterprise buyers can review how conversation data is processed, isolated, and kept out of foundational-model training.
Customer call transcripts, audio uploads, and chat sessions are strictly private to your organization. They are never used to train third-party foundational AI models. Playbook personalization applies your process at coaching time—it is not a claim that foundation-model weights are retrained on your conversations.
Healthcare and dental teams can discuss HIPAA-oriented configurations for consultation audio analysis—including PHI handling, access controls, and BAA requirements. Amotions does not publish a public HIPAA attestation on this site. Do not upload patient recordings through public marketing flows; start a verified deployment review first.
Coaching workloads run in isolated Google Cloud environments, including Cloud Run, with encrypted data transmission and encrypted storage. Organization playbooks, transcripts, and uploads stay separated by customer workspace. Ask security for current technical controls during enterprise evaluation.
Details: Privacy Policy · Healthcare communication coaching · Talk to security
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Days 0–30: upload playbooks and gate new hires on scored roleplay. Days 31–60: enable private live prompts on priority call types with manager review. Days 61–90: expand coverage and run weekly scorecard huddles while tracking behavior leading indicators.
Upload approved objections, talk tracks, product knowledge, and the scoring criteria managers already use—then calibrate roleplay until scores match those standards.
Lead with behavior: roleplay pass rates, live prompt adherence, and fewer repeated objection misses. Cite revenue only with labeled customer-reported or operational proof—do not invent benchmarks.
House of Hearing (Jake LeRoy) reported a $160K monthly sales lift from Amotions AI roleplay and consult scorecards—customer-reported, not independently verified. CRE proof is operational roleplay-gate usage only.
Plan about 90 days: 30 days to calibrate roleplay and playbooks, 30 days of limited live coverage with manager review, then 30 days to expand and measure leading behavior metrics. Shorter pilots often skip calibration.
Upload approved objections, talk tracks, product knowledge, and the scoring criteria managers already use. Avoid dumping unapproved marketing copy that sellers are not allowed to say on calls.
No. Start with priority call types after roleplay calibration. Expanding too early surfaces generic prompts and erodes manager trust.
Cite operational metrics from your pilot (roleplay pass rates, prompt adherence). For Amotions published proof, House of Hearing’s $160K monthly lift is customer-reported by Jake LeRoy—not independently verified—and CRE outcomes are operational only.
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