AI Sales Coach for OpenPhone

OpenPhone is your business phone; Amotions is a private coach on your computer screen during the call. They run side by side with no API connection.

• You take the call in OpenPhone’s desktop or web app on a Mac or Windows computer, ideally with a headset.
• You start the Amotions live coach for the call (phone calls need a manual start).
• Amotions listens to computer audio, or the shared OpenPhone tab, and needs both sides audible.
• Suggestions respond to what the caller just said, using a running summary of the call so far.
• Prompts appear only on your screen; the caller hears and sees nothing.

OpenPhone runs on desktop, web and mobile, and many owners answer on their phone. Amotions runs only on Mac and Windows computers and has to hear both sides of the call there; there is no mobile or tablet app. Calls you take in the OpenPhone mobile app can’t be coached live.

For calls you want coaching on—sales calls, quotes, callbacks—answer in the OpenPhone desktop app or web app with a headset. Calls you take on the go can still be reviewed afterward by uploading recordings or transcripts you’re permitted to use and scoring them against your rubric.

With the OpenPhone desktop app, use the Amotions Desktop App, which listens to computer audio. With OpenPhone in a browser tab, you can use the Desktop App or Web Real-time AI with that tab shared with audio. Start the live coach when the call begins; auto-listen is only for meeting tools like Zoom, Teams and Meet.

Amotions doesn’t read your OpenPhone contacts, shared inboxes or call history, and doesn’t write notes back. Salesforce is the only CRM it syncs to natively, where it adds a Task.

OpenPhone stays your calling or meeting tool. Amotions AI sits alongside the conversation to understand context and coach the seller privately.

Small teams on OpenPhone usually sell and serve on the same line. Amotions helps whoever picks up handle the call the way your best person would.

OpenPhone (now Quo, according to the company’s recent rebrand) is common with small businesses, agencies, consultants, home-service companies and early-stage startups that want a shared business number without a call-center setup. In those teams, the owner is often the best salesperson and the only coach.

Load the way you actually sell—how you qualify, how you talk about price, what you say when someone wants to “think about it”—and Amotions turns it into private prompts for everyone who answers the phone. The Steps panel ticks off your call steps as they are covered, so you can see whether a new hire asked the key questions without listening to the recording.

There is nothing to connect inside OpenPhone. Install Amotions on each computer that takes sales calls, load your playbook once, and decide which calls should be answered on the computer.

Suggestion frequency is adjustable from 1 to 12 per minute (default 8). Owners who mostly want a safety net often turn it down; new hires often leave it at the default. Check local rules on recording and AI use for your calls and give any required notices.