Dental conference · 30-second product

Make Doctor-Patient Communication Measurable

Analyze real consultations against your practice’s own communication standards. Score after the visit—so doctors stay focused on patients.

Real consultation → analysis → score → evidence → coaching

Build Your Dental ScorecardStart a Dental Pilot

Example Dental Consultation · fictional demonstration data

Example Dental Consultation

Patient:

“I’m not sure I want to do all of this treatment right now.”

Amotions analysis

Rapport

8/10

Discovery

5/10

Treatment recommendation

8/10

Consequences explained

3/10

Patient agreement

4/10

Communication

Warmth

8/10

Confidence

9/10

Pacing

7/10

Warmth, confidence, and pacing shown as scorecard criteria — acoustic-only voice analysis requires product confirmation

Coaching insight

The doctor explained the recommended treatment clearly, but moved toward the recommendation before fully exploring the patient’s hesitation.

Next improvement

Ask one question to understand what is holding the patient back before reinforcing the recommendation.

Build Your Dental Communication Scorecard

Define what great doctor-patient communication looks like at your practice.

Demonstration unless you analyze a real recording in an authenticated Amotions workspace

Select criteria

Connection

Did the doctor establish trust and make the patient feel heard?

Did the doctor acknowledge the patient’s emotions?

Did the doctor listen without rushing to the recommendation?

Was the conversation centered on the patient’s priorities?

Discovery

Did the doctor identify the patient’s primary concern?

Did the doctor identify patient goals?

Did the doctor identify hesitation?

Did the doctor explore decision factors?

Diagnosis communication

Did the doctor explain findings clearly?

Did the doctor use understandable language?

Did the doctor check understanding?

Treatment recommendation

Did the doctor make a clear recommendation?

Did the doctor explain why this recommendation?

Did the doctor connect the recommendation to patient goals?

Consequences

Did the doctor explain consequences of delaying treatment?

Did the doctor establish appropriate urgency?

Patient agreement

Did the doctor invite questions?

Did the doctor surface remaining concerns?

Did the doctor confirm understanding?

Did the doctor gain agreement on a next step?

Communication quality

Did the doctor communicate with warmth?

Did the doctor communicate recommendations confidently?

Was the conversation delivered at an appropriate pace?

Was the explanation understandable?

Did the doctor respond to emotional signals?

Add custom criterion

Selected scorecard

  • Rapport · 6%
  • Empathy · 5%
  • Primary concern · 6%
  • Goals · 5%
  • Hesitation · 6%
  • Explains findings clearly · 5%
  • Understandable language · 4%
  • Checks understanding · 4%
  • Clear recommendation · 6%
  • Explains why · 5%
  • Consequences of delay · 6%
  • Invites questions · 4%
  • Surfaces concerns · 5%
  • Confirms understanding · 4%
  • Agreement on next step · 5%
  • Clarity · 4%

Weight total: 80% (adjust freely — demonstration only)

Use This Scorecard With a Real Conversation

Here’s what your AI conversation scorecard could look like — then use it to evaluate real conversations in an authenticated workspace.

Healthcare / PHI note

Healthcare recordings may contain protected health information. Contact us to confirm the appropriate deployment and data-handling configuration before uploading PHI.

Discuss Healthcare Deployment →

Full dental page: /solutions/ai-dental-communication-coaching